About our Terms

• These Terms explain how you may use this website (eatlanka.com) which is provided by us free of charge.
• References in these Terms to the Site includes the following websites: eatlanka.com, and all associated web pages.
• You should read these Terms carefully before using the Site.

• Refund Policy

  Thank you for shopping at [www.eatlanka.com]. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

  Returns

  We accept returns within [31] days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  Refunds

  Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.

• All orders comes with 100% refund guarantee when the seller couldn’t accept the order due to multiple reasons, And the refunds will be made to the  payment initiated media itself on our website.
• By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
• If you do not agree with or accept any of these Terms, you should stop using the Site
• If you have any questions about the Site, please contact us by e-mail [[email protected]] Monday to Friday: 9am to 6pm])

Definitions

Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site; Terms means these terms and conditions of use as updated from time to time under clause 9;Acceptable use policy means the policy , which governs your permitted use of the Site;Cookie policy means the policy [https://www.eatlanka.com/privacy-policy], which governs how we use cookies in the Site;

Online terms and conditions for the supply of goods means the terms and conditions [insert link to your online terms and conditions for the supply of goods], which will apply to you ordering goods using the Site;

Privacy policy means the policy , which governs how we process any personal data collected from you; Encryption with a digital certificate keeps information private as it’s sent to or from the https website staging.eatlanka.com.

Site has the meaning given to it in clause 1.1;

We, us or our

means [Eatlanka PVT  LTD], company registration number [PV 123693][, and the registered office of which is at

EATLANKA PVT LTD
Joseph Vas Road,
Rambaikulam,
Vavuniya,
Sri Lanka
References to us in these Terms also includes our group companies from time to time.

You or your means the person accessing or using the Site or its Content.

Your use of the Site means that you must also comply with ourAcceptable use policy, ourPrivacy policy, ourCookie policy and ourOnline terms and conditions for the supply of goods, where applicable.

Using the Site ,The Site is for your personal and non-commercial use only.

You agree that you are solely responsible for:

• all costs and expenses you may incur in relation to your use of the Site; and
• keeping your password and other account details confidential.

The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at [[email protected]]

We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

Cancellation policy

User will be able to cancel the order Before two hours prior to the delivery time requsted by the user, he placed as the order will placed and notified to the preferred restaurant instantly, and also it is possible for the beneficiary that they can get a take away from the restaurant they ordered,

Refund policy

User will be able to get refund for the order placed prior to the delivery time and the early notice as two hours for the food orders and one day prior for all other orders,

Buffet ,The beneficiary will be able to select their starter, main course, desert only from the buffet pack which has been ordered.

Availability

We do not guarantee the availability of all items listed on menus. In the event that an item is not available, we will seek to source a reasonable alternative

Ownership, use and intellectual property rights
This Site and all intellectual property rights in it including but not limited to any Content are owned by us. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms. This means, for example, that we remain owners of them and free to use them as we see fit.

1. Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

Accuracy of information and availability of the Site, While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

We may suspend or terminate operation of the Site at any time as we see fit.

You may have certain legal rights when using the Site (such as if the Online terms and conditions for the supply of goods apply to you). These are also known as ‘statutory rights’ as they are derived from laws such as the Consumer Rights Act 2015. A summary of your key rights is set out at the beginning of the Online terms and conditions for the supply of goods.

Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

Hyperlinks and third party sites,
The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

Limitation on our liability

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any

• losses that
  • were not foreseeable to you and us when these Terms were formed; or
  • that were not caused by any breach on our part
• business losses; and
• losses to non-consumers.

Events beyond our control,We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

Rights of third parties,No one other than a party to these Terms has any right to enforce any of these Terms.

Variation,These Terms are dated [05th of April 2017]. No changes to these Terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

Disputes

We will try to resolve any disputes with you quickly and efficiently.

If you are unhappy with us please contact us as soon as possible

If you want to take court proceedings, the relevant courts of the Sri Lankan will have exclusive jurisdiction in relation to these clauses.